Adding an Access Profile

The Quick Start wizard process created an initial Access profile for your tenant. You can add additional profiles as required. For example, for new user groups or locations.

To add an Access Profile:
1. In the Icon pane, click , and then in the Navigation pane, select Recording Settings > Access Profiles.

2. Configure parameters according to the table below.

Field

Description

Name Name of the Access Profile.
Description Description of the Access Profile.

Call Permissions

No Call Access

Prevent access to all calls.

Access User's Own Calls

Allow access of the Targeted user to their own calls.

Access User's Own and Group Calls

Click Add and then from the Drop-down list, select the M365 Azure group to add. Verify your group details in the Azure portal of your tenant.

Access All Calls

Allow access to all calls.

Play Media Related to Call

Allows the plays back of media for the call

Download Media Related to a Call

Allows the download of call media.

Tag Calls

Allows the creation of call tags.

Add Notes

Allows the adding of notes.

Delete Notes of Other Users

Allows the Global admin to delete notes created by tenant users.

Delete Calls

Allows the deletion of calls.

Recording and Access Profiles permissions

Create and Modify Recording Profiles

Allows users to create and modify Recording profiles.

Create and Modify Access Profiles

Allows users to create and modify Access profiles (change the screen, it says Security Profiles).

Create and Modify Tags

Allows users to create and modify tags.

System Configuration Permissions

Configure System

Allows users to configure System settings.

If you wish to create and modify tags, you must select 'Create and Modify Tags' option above.

Audit Trail Access/Export

Allows users to access and export Audit trails.

3. Click Next to configure groups.

4. In the Assign Groups field, start typing the name of the group that you wish to assign; the field is auto-populated.

5. Click Add Group.

A confirmation message is displayed.

6. Click Finish to complete the configuration.
Access profiles are synchronized automatically with the your M365 platform. This process may take a few minutes.
The Sync Groups to AAD action is not applicable.